Is Your Installed Sales Team Becoming An Installed Service Team?
You know how it goes. Your company assembles the door systems, ships them off for installation, and then you start getting service calls…and a couple more here…and a few more there. Each time, your installed sales team spends time and resources that could be better spent elsewhere on simple service calls for problems like a cracked or leaking door sill.
How often are you taking your skilled labor away from worthy projects to send them out to service calls for problems a novice DIY-er could solve in 20 minutes? Do you know? Are you tracking these basic service calls? Here’s why you should be:
Installed Sales
Installed sales are gaining traction in our industry, and it’s not hard to see why. Installed sales offer builders the efficiency of not having to assemble door systems on-site, the ease of receiving door systems which simply need to be dropped and installed into a rough opening, and the knowledge that, as problems arise, they’ll be your problem to fix — not the builders.
The real kicker? Most of the time, you aren’t adequately compensated for these service calls, if you’re paid for them at all.
How Much Are You Risking And Losing Due To Low-Quality Door System Parts?
On top of keeping your team from tackling more important work, service trips typically cost dealers somewhere between $75.00-$150.00 per call, even for the most basic repairs.
How much are you wasting per year on skilled labor?
With those numbers in mind, think about how much time and money you’re spending annually on adjusting, repairing, and replacing door system components that don’t hold up during and after the installation process. Do you have a ballpark number in mind?
Here it goes…
By preventing these calls, you could save $430,000 each year.
Good News: You Can Eliminate Wasteful Service Calls
1.
By taking labor-saving measures to protect your skilled labor and resources before the door systems even leave your warehouse.
2.
To stop wasting resources on totally preventable repairs and replacements, invest more upfront to use higher-quality components that will actually last well beyond their warranty.
3.
Being selective during the earliest stages of your installed sales process will protect your business and your team from enduring expensive consequences later on.
We’re Your Partner In This Industry
At Endura, part of our promise to you is that we aren’t just a supplier of door components, but we’re your partner in this industry. As your partner, we’re dedicated to designing and making innovative products that drastically cut the demand for basic service calls.
Stop sending your skilled workers out to use a flat head screwdriver and save them for…well, skilled labor by partnering with Endura and equipping your installed door systems with durable, reliable products from the get go.
