If we have not answered your question, please call us at 800-334-2006.
Does FrameSaver® really work?
FrameSaver® is field proven with over 13 years of no reported instances of composite damage or rot due to moisture.
What is covered by the Warranty?
FrameSaver® products will not rot, decay or suffer fungal damage resulting from water absorption through the bottom of the frame. Rot, mold or other damage to other machined areas (such as hinge pockets) is not covered and care should be taken to properly caulk and finish these areas, particularly on outswing doors. Click here for full description of warranty.
What is the composite material made of and is it environmentally friendly?
Every FrameSaver® frame has a 4" composite piece consisting of co-extruded recycled wood shavings and virgin plastic. The wood shavings are recycled post industrial products and the upper wood portion is Sustainable Forestry Initiative (SFI) certified product.
How soon after installation should the frames be painted?
FrameSaver® comes with a 180 day primer. However, we recommend that final finishing occur within 90 days on installation to minimize exposure to dirt, moisture and excessive sunlight. If longer than 90 days, surface should be cleaned and completely dried prior to final finishing.
Do FrameSaver® frames require special installation procedures?
No, installation of door units with FrameSaver® frames is consistent with those with standard wood frames. Please refer to our installation instructions page for details on proper door installation.
What paint should be used for final finishing of FrameSaver® frames?
We recommend the use of a high grade exterior latex (preferably 100% acrylic or acrylic modified with polyurethane) house paint; it should be applied and allowed to dry under temperatures and humidity as recommended by the paint manufacturer.
What if I want to strip and repaint the entire frame?
We recommend sanding the entire frame (composite section as well) down to the raw material, repriming with an exterior oil based alkyd/primer (drying per manufacturers instructions) and final painting per the above.
How should FrameSaver® frames be maintained?
FrameSaver® frames do not require special maintenance. However, as with all exterior wood products, repainting every 1-5 years (depending upon exposure) is required. Any signs of paint blistering, peeling or cracking should be immediately repaired to protect the wood underneath. All joints between the frames, mulls, brickmould, header and sill should be periodically checked and resealed with a high grade exterior caulk.
What kind of machining can be done on a FrameSaver® frame?
Only the routing of mortises for hinges and locks may be done to the door jambs and mull posts. Any trimming or cutting must be done in accordance with Endura's instructions that at least 3" of composite material must remain for the warranty to be valid.
How can I tell that my door frame is genuine FrameSaver®?
FrameSaver® jambs are identified with an embossed logo and the words, "FrameSaver® - Rot Proof Guarantee", on the composite portion at the bottom of the stop (thick) portion of the left hand jamb.
Where can the Warranty be found?
What if a customer has a Warranty Claim for rot on FrameSaver®?
Contact Endura Products Warranty Claims at (800) 334-2006 or email Endura at firstname.lastname@example.org
How do I get FrameSaver® on my door frame?
Your builder, architect, or remodeler needs to specify FrameSaver® from the distributor where exterior doors are purchased.
Does the frame require special assembly or installation procedures?
No, FrameSaver® machines, assembles, and installs just like standard wooden frames.
How much composite material is required on the bottom of the frame?
Endura's research indicates and the warranty requires three inches of composite on the bottom end of each FrameSaver® product.
In what quantities is FrameSaver® available?
FrameSaver® can be ordered as few as a 200 pair and qualify for volume discounts beginning at 400 pair.
How is FrameSaver® shipped?
Shipping options vary from LTL to freight-free truckload volumes.
What widths and lengths do the FrameSaver® frames come in?
All FrameSaver® frames are available in 6-8, 7-0 and 8-0 lengths and our stock inventory is 4 9/16 - 5 1/4 - 6 9/16.